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Crisp live chat for your SaaS

Add the Crisp live chat widget to a ShipAny app — paste your Website ID in the admin panel and answer customers from the Crisp inbox.

Last updated: Oct 8, 2026

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Crisp puts a chat bubble on every page so visitors can reach you before they buy. ShipAny loads the widget for you — no code to paste.

Setup

  1. Create a Crisp account and add your website's domain in the dashboard.
  2. Go to Settings → Workspace Settings → Setup & Integrations and copy the Website ID.
  3. In ShipAny, open Admin → Settings → Customer Service → Crisp, paste the Website ID, switch on Enable Crisp and save.
  4. Refresh your site — the chat icon appears in the bottom-right corner. Reply from the Crisp Inbox.

Tips

  • Live chat complements, not replaces, support tickets — ShipAny also has built-in tickets under user settings for issues that need follow-up.
  • Enable only one chat widget at a time (Crisp or Tawk.to) to avoid two bubbles on the page.

Related reading

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